Wed. Feb 28th, 2024

Month: February 2024

Klarna Claims AI Is Doing Agents' Jobs

Buy-now-pay-later lender Klarna said its AI assistant, powered by OpenAI, is doing the equivalent work of 700 full-time agents and has had 2.3 million conversations, equal to two-thirds of the company's customer service chats, within the first month of being

Steve's News