Gmail distinguishes between individual users and users in businesses and other organizations, requiring the latter to pay for the service. According to the Sun, which cited the mayor's office, Google's systems deemed the city officials to be part of an organization, and shut down the temporary accounts. Emails to the city health department, city council aides, and the mayor's office bounced on Thursday, according to the report from the Sun. UPDATE: Google has since fixed the problem. "We have restored access to the Gmail accounts for the Baltimore city officials," the spokesperson said. "Our automated security systems disabled the accounts due to the bulk creation of multiple consumer Gmail accounts from the same network."
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