Fintech startup N26 is updating its N26 Metal product and launching it tomorrow. You might remember that the company first announced its premium card at TechCrunch Disrupt Berlin in December 2017. Shortly after the conference, the card was available in early access for existing N26 Black customers.
But the company had to go back to the drawing board and update the card design. N26 Metal customers had some complaints about the design of the card in particular.
While the original metal card was primarily made of a sheet of tungsten, the metallic part was still surrounded by plastic. Customers complained about scratches and the overall feel of the card.
It didn’t really feel like a metal card. It was more or less a heavy plastic card with a metal core. You could easily get scratches and the MasterCard logo was just a sticker.
— W Bonnaud-Dowell (@bonnaud_dowell) March 5, 2018
Even more surprising, some customers had some issues going through airport security because tungsten was an uncommon material.